Sleepless Media

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  • Shopify Expert since 06/2013
  • Projects starting at $18,000


About Sleepless Media

At Sleepless, we’re obsessed with thoughtfully crafting complete brand experiences anchored around custom, responsive websites. Based in the heart of Santa Cruz California, we're an Authorized Shopify Plus Expert Partner with an explicit focus on customer experience. We thrive on working with good people.

We're not a template shop. We design and redesign sites that will separate you from the crowd, helping you sell more and enhancing your ongoing marketing efforts. We want to make it great, and we want to work with clients who do as well.

17 Testimonials

Makey Shop

Sleepless Media has been a pleasure to work with from the beginning. They are an expert team of designers and developers who understand the complexities and quickly moving landscape of E-Commerce. They did an entire overhaul on our original website, which has since received excellent feedback from our direct retail customers and distributors who rely on our site to be easily navigated from countries all over the world. The fine details like SEO search features, security and redirects were looked after and led to a smooth transition over to our new site. Since that launch, we have continued to work with them to develop new features for our site. Additionally, we've had them work on refreshing our Amazon page and executed a photoshoot for new assets. They've been our one-stop shop for our E-Commerce business and we look forward to working with them for years to come.

Melon Rind

Sleepless is a wonderful team. Not only do they know their stuff but are fun and easy to work work with. They recreated my website and I couldn't be happier!

Four Winds Growers

It's helpful to work with someone who knows the Shopify platform to help us achieve our desired results.

Alter Eco

It was a pleasure working with Sleepless Media. We had a highly customized design for our new website that we wanted to build on Shopify. They were able to recreate everything, with minimal compromises.

We had a very aggressive launch schedule and Sleepless Media delivered everything on time without delay.

She She Shoes

The Sleepless Media team was the perfect partner for our website needs. We decided to launch a new Shopify website and choosing Sleepless Media to handle the project was the perfect decision for our business. They were easy to work with, responsive, thorough and extremely helpful.

Being in the retail business, the layout and look and feel of our website is critical. It has to be appealing to our customers and easy to use. It has to showcase our product in the right way and be enticing enough to turn visitors into buyers. They took the time to listen to us about our business and our goals for the website which helped to make sure we were giving our customers the best experience while shopping on our website.

The end result was a very sophisticated website that looks amazing, has excellent functionality and gives our customers that experience we wanted them to have while shopping with us. I highly recommend Sleepless Media.

A Room of Her Own

The Sleepless Media staff is knowledgeable in all aspects of Shopify. To cut some costs, I did some of the work myself and relied on Sleepless Media to help me with the more sophisticated implementation I simply didn't have the knowledge or experience to do. Fantastic, supportive customer service. I couldn't have done it without them! I highly recommend Sleepless Media.

PNP Supplements

Sleepless Media, Jon and the whole team was a pleasure to work with. Overall, we’re very happy with the experience and the end product, which is a great looking and functional website. After our conversations and providing input on what we were looking for within the new website, Sleepless Media provides a great brand feel for the website mockup for the homepage. Throughout the whole process, Sleepless Media listened closely to our needs and integrated them beautifully into their ideas. We love the new website and more importantly, so do our customers. Thank you Sleepless Media!

Franklin's Gourmet Popcorn

The Sleepless Team, overall, has been excellent to work with. Quality work at very reasonable prices. Their team really does care about you as the client.

My only knock against them is they seem to be overwhelmed with work and dont always stick to time schedules. Projects frequently run over. So I've learned to always ask for dates when I can expect things to be done, then following up that day to check on the status.

Francine Etched Knives

I've been working with Sleepless Media since 2008. They've designed and helped me maintain two websites. Their technical expertise and customer service are the best. They've helped me to customize our Shopify website so that many of the options not ordinarily available were provided and work beautifully via plug-ins, workarounds, and apps. Everyone who I've worked with at Sleepless has been creative and effective. Leah, the artist who designed our Shopify site, is a marvelous designer who I completely trust to design any aspect of our presentation. She always goes beyond expectation for this very fussy client!

Wind & Water Blessings

Sleepless Media designed a beautiful website for me. I love what they created for me and I'm very happy that I chose to work with them for this project.

Guitar Gallery

Sleepless Media built a great, custom Shopify site for us. The team there is creative, knowledgeable, and good communicators as well. A professional outfit from start to finish.

Heidi Songs

Jon and his team at Sleepless Media have been invaluable in their technical and creative support in our transition to Shopify. This group is highly competent, responsive and always ahead of any confusion or concerns I had in the process, contributing to a smooth, stressless changeover of websites. We immediately enjoyed better sales, and the Shopify format has been embraced by my employees for it's ease of use and detailed control. I would not hesitate to recommend Sleepless Media for any Shopify or other web-based need. Great work from great people!


The team at Sleepless Media is most expert at all things Shopify. They designed our site, helped us organize inventory, provided custom bill of lading, helped us promptly on every new request, added country flags for every new territory distributor, helped our distributors set up regional Shopify sites, and importantly are knowledgeable and fun. Our experience has been superb with Sleepless Media.


I love Sleepless Media. They're honest, smart, great communication and really nice people.

Thanks guys!

-Angelina/Beklina :)

Mountain Feed & Farm Supply

Fantastic! Sleepless Media created our entire website using Shopify as the platform. We had some difficult requests and wanted to create a customized blog that tied into an online store. They made it happen with no problem. Not only did they make it happen but it looks beautiful and is easy to update. Everything is in one admin. No more blog updates in one place and store updates in another and no more HTML. We continue to work with them on the site regularly and there doesn't seem to be a request that they fulfill.

Excellence in Endodontics

Great service even with my complex requests.

Eve Organics

I approached Sleepless Media after experiencing a number of issues with my previous e-commerce site, which wasn’t performing properly.I wanted the site moved to a more sophisticated & reliable platform and the design & functionality tweaked. We decided to transfer the site to Shopify.
As the project developed, I found things (‘apps’) available through Shopify which I wanted to add & other changes I wanted to make. I was also very specific about my requirements & how I wanted things to look/function.
From the word go, Sleepless have made this process a pleasure. I’ve worked with other web design firms & this has been my best experience by far. Sleepless listened to me, were attentive, easy to get hold of and completely in tune with my needs and desires for the site. They were patient when I wanted to change things, transparent about charges, very accommodating & efficient. Nothing was too much trouble.
Sleepless are hardworking, understanding & committed to achieving the best results for their clients. They included me, supported my learning, answered my Q's & kept me informed, allowing me to continue running my business while they worked. I'm very happy & highly recommend them!

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  • Design
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  • Setup