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  • Shopify Expert since 06/2015
  • Projects starting at $2,000


About factfour

factfour is a team of creative and technical professionals, working with you to turn your ideas into reality. We are Shopify Experts based in Melbourne, Australia and have more than 20 years experience in digital design and web development.

We are known globally for our ability to build and customise our eCommerce solutions to match the unique requirements of our customers and their businesses.

Our primary focus is to bring your eCommerce project to life, no matter where you are based, with user friendly, elegant and innovative technology and design.

We provide:

- Custom Shopify Design including responsive design (Mobile and Tablet compatible);
- Theme Customisation
- Feature Integration to suit your unique requirements;
- Third party integrations.
- Custom app development
- Help moving your existing eCommerce store to Shopify
- Shopify POS hardware and setup
- Complete Shopify store setup

From design to development, from mobile to social, from hosting to analytics, factfour offers a range of services to help businesses and brands excel in the digital age.

Get in touch with us. We would love to hear your plans and help you to bring them to life.

23 Testimonials

Natural Teeth Whitener | Teeth Whitening Products – Warpaint

FactFour was great to work with, good communication and very helpful. They gave good suggestions on improving our website which were always appreciated.
We are very happy with our new websites. Thank you!

Suplest Australia

The guys were efficient and very fluent in the process of getting my site up and running quickly and looking and working exactly how I wanted. Very pleased. Thank you.

Sting Sports Australia

James and his team were excellent to work with. We found them very professional, knowledgeable and friendly. They have delivered the project in time and on budget. I would happily recommend Factfour to anyone.

Darling Buds of May

Extremely happy with the website factfour developed for us. They are true creative thinkers and offered us fresh and creative solutions to showcase our products online. We greatly appreciated their efficiency and helpful ‘can do’ attitude, and found them a pleasure to work with. We highly recommend factfour and will continue to use their fantastic services for ongoing support

Simply White Kits

The team over at Fact-Four and specifically James who we dealt with personally were great in delivering a website that was exactly what we were after from the beginning. It was not only within deadline but at a great cost.

Geer Bikes

Thank you for your efficient work, always helpful and I love the website very much.

Look forward to working with you later.

Writeyboard Australia

We recently moved our website to the Shopify Platform which was done by FactFour who were brilliant. They were very thorough and efficient in all of the works they completed for us and made the transition really easy. They also provided some training on how to operate the back end of the website which was invaluable. We would recommend FactFour if you are considering Shopify for your websites platform.

Cheeky Rascal

factfour have been instrumental in making our move to Shopify a successful one.

They were highly knowledgeable, responsive and professional. Overall a joy to work with.

Their custom built solution to our Mixed Case product offering was also fantastic and vital to the new site.

We highly recommend factfour.


Our experience with Factfour was flawless. From the outset they performed every request in a very professional and timely manner. The result for us was a stunning new website that was well beyond our expectations and their technical assistance for us was priceless.
We couldn't be happier with Factfour and their services and will continue to use them as long as we need. We recommend trying these guys before you go anywhere else. David Aulert - (Director) www.Goggleman.com.au

Iron Tanks

We had an aesthetically fatigued website. Factfour have taken our website to the next level!

We really could not be happier, I would strongly recommend factfour if you're looking for a cutting edge store that is a step above your competitors.

Sam Monea
Iron Tanks Pty. Ltd.


James, our factfour expert was very informative and easy to work with.

He walked us through various solutions options after hearing our request.
We chose one that was best for us, and we are very happy with the outcome.

Definitely will be relying on James again in the near future for our site!

Thank you

Segura & Co.

I am very satisfied with the service rendered by factfour.

I placed a request to fix the issue regarding the currency picker in my website as it was pretty annoying on the customer's perspective to pick a currency that was not converting properly. Factfour was very quick in resolving the issue and had made some other minor tweaks to make the website look much better.

I strongly recommend their service to other website owners.

Virgin Hill Coffee

factfour was terrific. They knew exactly what the problem was (so saved us time explaining) and came back with a quote quickly. They stuck to the quote and even went above and beyond with service. They were prompt, courteous and knowledgeable. I would highly recommend them.

Vstore HDV

The team at factfour have a broad spectrum on knowledge not only of the Shopify platform but of e-commerce and the digital sphere in general. Hugely approachable and available from the start, we successfully launched a brand new way of transacting to our niche consumer base with their expert help. I'd recommend the team highly and we look forward to working with factfour again in the coming months when we expand our online store to more locations across Australia, and beyond!


Highly recommended!

Factfour was very helpful and efficient and very honest in his approach. We needed to do some changes within our online store and he understood straight away what we where after, excellent communication skills. I will be using him again in the future, no doubt about it.

Huxbaby Online Shop - Huxbaby

We could not be happier with the work provided by Factfour for our website updates, thank you all so much for your speedy responses and excellent skills. Highly recommended.

SS brand

Factfour recently helped me re-design part of my website's home page. They were very good at returning all emails promptly (even on weekends and a holiday) and were patient with me trying to explain what I wanted all over email since we couldn't talk on the phone (They are in Australia and I am in the US). They kept going back and tweaking the design as many times as I asked until we got it right. Very accommodating company to work with and at a good price.

Talaria Flats

Had a great experience with factfour - very knowledgeable and easy to work with!


James did an outstanding job in adding features to my website. The jobs were done correctly and quickly. I got fast responses to my questions. I would enthusiastically recommend Factfour.


Working with FactFour was a great experience. After having taken over the reins from someone else I wasn't sure how the ongoing relationship would unfold but I need not have worried. The team at FactFour made the whole process very easy for me. They helped me to understand the details surrounding the change I had requested to our Shopify site and then implemented them in an efficient and timely manner. They even found a few glitches on our site that we had not picked up and were able to remedy those as well! I look forward to working with them again.


We have loved every moment of working with factfour and would highly recommend them as a Shopify partner. The team are brilliant to work with, excellent clear communication, great in-house design and development capabilities and always produce high quality work. We will definitely continue to do business with them in the future!


The team at factfour were great to work with and had amazing customer service. They really helped when we needed some tricky customisations made to our store. They turned the work around faster than expected. I would give them the highest recommendation!

Seagulls of St Kilda

The team at FactFour have been fundamental in helping us take our fashion boutique into the digital era. Their knowledge of the eCommerce environment and what it is to optimise the customer experience has helped both the retail store with the Shopify POS system and online store reach new markets and operate more cost efficiently.

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