EMPIST Agency (Formerly Lumia)

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  • Shopify Expert since 09/2014
  • Projects starting at $2,500


About EMPIST Agency (Formerly Lumia)

EMPIST (Formerly Lumia Marketing) is an accomplished ecommerce team, providing marketing and web development services to small and mid-sized businesses.

Our Chicago-based company has collaborated with some of the top nationwide Shopify stores, such as MVMT Watches and Gramovox, to bring in significant revenues through various marketing channels.

EMPIST's full marketing and web development services include:
- Custom Web Design and Development
- Custom Feature and Functionality Development
- SEO-Friendly Content and Web Development
- SEM, PPC, Social Media Marketing
- Email Marketing via Mailchimp & Klaviyo
- Various Custom Integrations
- Customer Funnel Customization
- Subscription-Based Product Services and Setup

Need to contact us. Call us at (312) 477-0170 or email us directly at shopify@empist.com

41 Testimonials

The Common Market

We had a very specific deadline of when our website needed to launch and Lumia Agency was able to produce an amazing website for us within 2 months. They worked tirelessly to ensure that the quality of the site was not compromised given the quick turnaround we needed. From start to finish, the Lumia Team was supportive, creative and a pleasure to work with. Even after the website went live, I still continued to receive helpful and timely support from the team. I strongly recommend Lumia Agency for web development and design.


Working with Lumia was nothing less than a pleasure for us. The entire process was streamlined and fully transparent. Their discovery process ensured that they designers and developers would create what we envisioned - but better yet, they took our vision to a whole new level. They guided us step-by-step, and when you are investing so much money as a merchant into a website, this is very comforting.

We can't say enough about the team there and what they have done for us. We just started marketing with them as well and we could not be happier. We would recommend their team to everyone and would absolutely use them again in the future!

Element Mattress

We decided to go with Lumia for one reason; They understood who we were, what we would need and were genuine people. We had looked at their portfolio and I had many long conversations with Jon prior to making a commitment. Lumia was fast, easy to work with and did an amazing job of interpreting what we saw in our mind's eye. In addition we continue to work with them on development and they are always available for us. If you are looking for someone to design your store, don't hesitate. Lumia and their team will do right by you!

Utzy Naturals

I had a positive experience working with Lumia building the website for www.utzy.com. We had a little hiccup halfway through the project with my assigned project manager leaving Lumia halfway through the project, but the rest of their team stepped up and finished out the website (Alen is a rockstar!). Very content with the finished product and the overall usability of the website!



Having gone through the process of branding and developing an ecommerce site prior to working with Lumia Agency, I thought I had a good idea of what to expect. This couldn't have been further from the truth.

Lumia surprised us on every facet of our new project, from the speed at which they performed, their level of knowledge and IT expertise, their employee enthusiasm and responsiveness, their creativity, and their follow-through.

The final results of our project speak for themselves. And Lumia continues to surprise us with fresh ideas to improve site performance and market our brand in ways that truly prove their level of commitment to us beyond the initial launch. They have become part of our business and their input is invaluable. They are the only IT/developers I would ever recommend.

Robert Rothschild Farm

The email marketing and online advertising experts have been a pleasure to work with over the past seven months. The web development team also created and helped us launch a mobile optimized eCommerce website that we are very pleased with as well.


Overall, we had a good experience with Lumia Agency. They were able to guide us through the process and at the same time make sure we were learning the functionality so that we can manage the website after they hand it off to us. They offered good advice as to the web site's content and helped us solve some issues that are unique to our business. Sarah in particular was very helpful and patiently walked with us step by step on this journey. We now have a fully functioning web site and a new business partner.

Argo Tea

Alen and the Lumia team were extremely easy to work with when migrating our entire outdated website and ecommerce site over to shopify. They are true experts and also very dedicated ones who put in long hours and late nights on the project. We're very pleased with their work. Thank you!


Lumia worked with us to migrate our antiquated web business into a shopify storefront. Their entire team worked diligently with us up to launch so that the transition was relatively seamless. Even months later, Alen and his team have been on hand to answer any questions or troubleshoot any problems we run into.

We can't say enough about how positive the experience of working with Lumia has been...

Rex Specs K9

These folks are great. The design phase was really exciting and very clear. They quickly got our brand and ran with it to make it even stronger. Once we got into the build phase, they managed all of our requests and last minute concerns with ease. The communication was clear and quick - they have excellent processes and systems set up to insure all the information is getting to the right people.

I look forward to continuing to work with Lumia Agency (Digerati Group) and will happily recommend them to others.

Spoil Me Kidz Boutique

Great service!

Emoji Girl

I worked with Lumia Agency to build a custom E-Commerce store for my bracelet company and am thrilled with the services that they provided.

After having discussions with upwards of 10 different Shopify experts, it was clear that Lumia had the expertise required to execute on our vision. They were not only well-versed with the Shopify platform, but they were also easy to work with and very accommodating to my unpredictable schedule.

I would highly recommend working with Lumia if you're looking for someone that can deliver quality results in a timely fashion. We could not be more pleased with our website and owe a big thanks to the Lumia team for making it happen!


TruSelf Organics

Had a great experience working with Lumia agency. Lumia moved our site over to Shopify and helped us double our conversion rate! They are really knowledgeable and on the ball. I will definitely be using Lumia for our projects in the future and would highly recommend them.


Lumia Agency is a great partner of RTO MED and Central Data Storage. We actually work with them on two businesses. They are always available, provide great service, and have great design, marketing, and business sense.


Everybody at Lumia Agency was very nice. They answered every question I had very quickly and were completely professional at all times. Would recommend.

Tread Labs

Lumia did a number of small customizations to our shopify site www.treadlabs.com.
Their work was excellent and on time. They came in under budget. We will use them again.

Two Penny Blue

Lumia Agency went above and beyond for us! They made the development process painless and incredibly easy. Jon and Alen were both clear communicators and tailored their services perfectly to us based on our goals and needs. They met our deadlines with time to spare and rolled with the punches of our changing minds when it came to customizing our site. We would recommend Lumia to everyone and would absolutely use them again in the future! Easy to work with, clear communication, and reliable- everything you need when your business is dependent on the look and functionality of your website.


Really a great company!

We've worked with quite a few site development companies in the past and what really differentiates LM is their precision and authentic concern. We sent over a detailed list of "to-do's" and they accomplished every single one and more!

the Goods

Jon and Alen were awesome! They were super helpful and did exactly what we needed them to - AND they were quick. I would totally recommend them.

A+ for their services!

Wax Pouring Chicks

Great, fast reply and very helpful.

The Sassy Chic Boutique

So wonderful to work with! Quick! Lots of communication. I am very satisfied and recommend them to everyone!

Street Sweat

Lumia were fantastic! Nothing was too much trouble and the job was completed quickly and exactly as requested. I would definitely use this agency again.
Great work Alen & the team at Lumia.

D&C Watch Co.

My experience with Lumia over the past 4 months has been overwhelmingly positive. I reached out to them last December because I needed some help with transitioning D&C Watch Co. towards a subscription-based revenue model and because D&C's Google ranking had been declining.

I spoke with a number of different agencies, but Lumia stood out because they weren't pushy and they took the time to understand D&C's business model and what my specific needs were. They didn't try and sell D&C out-of-the-box solutions and have stayed focused on D&C's most pressing needs.

4 months later, Lumia has fully transitioned D&C to a subscription-based revenue model which has resonated well with both new and current customers. D&C is also easy to find on search engines again.

Lastly, Lumia has just been a really great sounding board for any ideas I might have - I've grown to trust their judgement and I view them as an important partner. I cannot recommend these guys enough, call them!

William Painter

Lumia Agency is the absolute best! Incredible to work with, they are extremely open and communicative. They are also technical experts and tops in design. They are the rare full package.

Crew LaLa

great communication & customer service. thanks for being so patient & understanding of our needs!


Super helpful!! Service was unbelievably fast! Very nice and easy to work with.

Hautala Couture

Alen was very informative and helpful in assisting me with adding to my Shopify online store. He was responsive and quick and I would highly recommend him to anyone and will contact him should I ever need assistance again!



Amazingly quick response time to emails - and on getting the job done.

Very impressed by Alen Malkoc - his customer service and understanding of what's needed to get the job done.

Alen and Lumia have made a real impact in ensuring the store launch will be done as 'on brand' and as professionally as possible.

Looking forward to working with them again.


Lumia has handled the DropCatch digital marketing efforts admirably, including but not limited to Facebook ads, Google adwords, Google shopping, Retargeting ads, and both branding and sales email campaigns. At each step of the projects we are given detailed analysis of the data driven results. Beyond the scope of our paid plan Lumia has additionally provided insight on multitudes of other aspects such as website heat map tracking and email list building.

While the entire Lumia team has been excited about and involved in our projects, Amer has constantly made himself available to answer our questions, provide insight on campaigns, and offer creative solutions to sticking points. We are excited to continue working with Lumia and are in the process of adding social media management among other services.

No matter how large or small the scope of your project we highly recommend speaking with Lumia about the future you are currently building for your brand.

Glove Demand

I needed some modifications done to my theme and I was given the contact info from Shopify. These guys were very helpful and exactly what I was looking for. They were able to modify my theme and get my site up and running within days. Since this was my first time setting up a website, they helped and gave me advise on how to improve my site and to get more sales. Alen and Jon were the 2 contacts I dealt with and they were very helpful. I would highly recommend them.

Coco's Liberty

Team Lumia are amazing to work with and Shopify Super Experts. Great, very fast communication, great skills, and perfect turnaround..I´m Super happy!!! I will contact them again as soon as I need help again.

Pop Up Plus

Lumia Agency has provided my best experience with any Shopify expert! Alen and Team Lumia are a great to work with and they KNOW Shopify in and out. They are great web developers and more importantly they know how to market e-commerce stores. The team is VERY knowledgeable and attentive, answering any correspondences and/ or questions I had in a timely manner. I highly recommend Alen and Team Lumia for ALL of your e-commerce needs.

The Trampoline King

An incredible experience! I hired lumia to customize my website logo. They did an amazing job! The logo looks so awesome on my website. Most importantly, there was a very short turn around time and I really appreciate great work done fast. I highly recommend them! Thank again!

Aqua Avenue

It was a wonderful experience working with Lumia Agency. I felt like I was listened to and felt like I was working with people who quite knowledgeable in their field. I felt like they really went the extra mile to make sure I was satisfied. Very professional, quick, and efficient. I would work with them again in a heart beat.

GameTime VB

Lumia rocks! They're on the ball, fast and professional.

Thank you very much for the help.

GameTime Footage

Fantastic experience!!

Hot Lashes® The Original #1 Hot Lashes Curler

Alen and his team at Lumia Marketing agency Stellar! Amazing Shopify experts and brilliant at SEO knowledge~! They are timely in responses and provide links and reports as needed. Beyond my expectations! Wish I could give 10 STARS~!

MVMT Watches

Lumia Agency has done incredible work for us. They are reliable and always over achieves. They truly have been a game changer for our business and all marketing efforts.


They are easy to work with and experienced. Great reporting and advice. Continually looking to improve results and not satisfied with early returns. They take a mindful approach and have been great to work with for our growing businesses.



We are working on a new subscription product concept and Lumia Agency has been great to work with. They helped us setup a Shopify eCommerce Store, Create Branding and Web Design, along with helping us market our new offering. We are very happy with the overall marketing efforts. Great Team with great expertise and they know how to sell!


Lumia Agency in Chicago has helped us validate our concept and get us to market using Shopify's e-commerce Platform. They are great to work with and do everything in house in Chicago from Web Design, Development & Setup to Marketing.

They are experienced marketers and are currently helping us with PPC, Facebook Ads, and SEO. We recommend them to anyone who wants to grow their business. Hire them and you won't be disappointed.

Hire us for...

  • Design
  • Development
  • Marketing
  • Setup