Dual Citizen

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  • Shopify Expert since 03/2017
  • Projects starting at $1,500


About Dual Citizen

*** for English please scroll down ***
Unsere Spezialität: Online-shops, die sich schnell amortisieren und rasch wachsen.
Unser Ziel: Sie managen Ihr erfolgreiches Online-Business in kürzester Zeit mit eigener Kraft und steigern den Erfolg.
Unser Background: Langjährige Erfahrung in der internationalen IT Industrie, eCommerce und Online-Vermarktung
Unsere Leistungen: Beratung, Konzeption, Planung, Umsetzung, Vermarktung


Konzeption und Planung
- für eCommerce Neueinsteiger
- bei Wechsel z.B. von Oxid, Magento, OS-Commerce, ….

Installation und Konfiguration
- Katalog Struktur
- Integrierte Warenwirtschaft
- Navigation
- Versand
- Zahlungsarten
- Einrichtung wichtiger Info-Seiten

- Auswahl eines passenden Templates
- Anpassungen des Designs (HTML, CSS, Liquid)

Auswahl passender Module und Erweiterungen
- Rechnungswesen
- Logistik
- Anbindung an vorhandene Warenwirtschaftssysteme
- Automatisierte Transaktionsemails
- Anbindung an Logistikpartner (DHL, DPD, …)
- EU Compliance
- Mehrsprachige Shops

Online Vermarktung
- Maßnahmen zur Steigerung des Web-Traffic, Konversionsraten, Warenkorbgröße
- Einrichtung Email Marketing (z.B. Mailchimp)
- Facebook-Shops, Instagram-Anbindung
- Konzeption Partner Programme
- Verbesserung des Google-Listings und Werbung

- Definition von auf Ihr Business zugeschnittenen Erfolgsfaktoren
- Einrichtung der Erfolgsmessung und Berichtswesen


*** English ***

Our specialty: online shops, which pay off quickly and grow rapidly.
Our goal: You manage your successful online business within a short period with your own staff.
Our background: Long-term experience in the international IT industry, eCommerce and online marketing
Our services: consulting, conception, planning, implementation, marketing

Services portfolio:

Conception and planning
- for eCommerce newbies
- if you want to migrate from another platform e.g. Oxid, Magento, OS-Commerce, ....

- Catalog
- Inventory
- Navigation
- Shipping
- Payment
- Important content pages

- Selection of a suitable design theme
- Template customizations (HTML, CSS, Liquid)

Selection and configuration of store add-ons for
- Accounting
- Logistics
- Integration of existing inventory systems
- Automated transaction emails
- Integration of logistics partners (DHL, DPD, ...)
- EU compliance
- Multilingual Shops

Online marketing
- Actions to increase web traffic, conversion rates, average order value
- Email Marketing (e.g. Mailchimp)
- Facebook shops, Instagram connectivity
- Conception of partner/affiliate programs
- Improve Google listing and search advertising

Performance measurement
- Definition of KPIs of your online business
- Set-up reporting, e.g. Google Analytics


2 Testimonials


LangerChen is a German-Chinese ecofashion brand producing sustainable jackets and coats. We were already selling our products globally through retail stores. Previously we were running our former website on Squarespace, a hosted content management system. Dual Citizen was recommended to us by one of their clients.

Our experience with Dual Citizen was amazing. Literally within hours after launching our Shopify online store we got our first online customers. Dual Citizen definitely understands the specific business needs of a fashion brand. Instead of trying to tie us to longterm agency services contracts, they got us to a point where we can easily handle all e-commerce related operations by ourselves. Dual Citizen's services for LangerChen range from strategic business consulting to EU market specific adaptations, technical integration with our business operations and setting-up a new fulfillment infrastructure.

We now understand the needs and habits of our end-customers better. Also, we're now expanding our business to areas where we didn't have any access to.


Mandala specializes on sustainable and high-quality yoga fashion. We sell our products through retail partners, our web shop and an own retail store in Munich.

Deniz Demirsoy, Dual Citizen, migrated our existing 5 years old online-shop to Shopify. He streamlined our internal processes, reduced our dependency from external contractors and agencies. We got rid of an expensive inventory management system, integrated our retail and online store through Shopify’s POS module.

Within the first year upon switching to Shopify we reduced our costs for technology and operations significantly. Dual Citizen helped to increase our online revenue 50%.

Although we were amazed about it’s functionality and ease of administration, initially we were skeptical about using Shopify because it’s a Canadian product. Dual Citizen helped us to become compliant with EU regulations, integrated the web shop with our German fulfillment, accounting partners and processes. Beside setting up the web shop, Dual Citizen also completed many software development tasks and template customizations for us. They took care of setting up our online marketing tools and campaigns, which we’re now able to run by our own staff efficiently.

We can absolutely recommend Deniz Demirsoy and Dual Citizen other merchants.

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