Digital Hub

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  • Shopify Expert since 05/2016
  • Projects starting at $500

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About Digital Hub

For over ten years, we’ve been helping retailers just like you. We’ll bring our understanding of technology and our enthusiasm for small business to your new or existing Shopify project.

If you’re looking for an expert to lean on, we can provide the guidance you need on an hourly basis. If you’d like us to take the lead and manage your project, we offer custom project rates as well.

Contact us to find out how we can help.

Services we can provide include:

• Store Setup (Taxes, Shipping, Payments, etc.)
• Product Prep and Upload
• Theme Configuration
• Product and Menu Organization
• Comprehensive Training
• Shopify App Setup
• POS Integration (Shopify, Lightspeed, Vend)

14 Testimonials

Lingley Bling

I engaged Digital Hub midway through my store setup and it turned out to be an excellent decision. I had started my store build, but with 100+ SKUs across three product lines the configuration was becoming quite complex, so I decided to consult a Shopify expert.

I contacted Digital Hub after reading their great reviews from other Shopify merchants and after chatting with Elliott, retaining them was an easy decision. Elliott is very pleasant, easy to work with and without a doubt, a Shopify guru. There was no question he could not answer, no issue he could not solve, and his best practices were spot on. Plus, I gained a lot of valuable insight from him into key Shopify functionality and features that could be leveraged for my store.

In addition, their business model is great for startups. Being able to book time by the hour gave me a lot of flexibility with my development schedule and real-time tracking of my costs. And now I have the added benefit of a technical team to rely on whenever I need support.

Overall, my experience with Elliott and his team has been exceptional. My only regret is that I didn't call them sooner.

CNTRBND

As a startup company, we were not too familiar with what Digital Hub provided as a service. Elliott has taken the time to consistently provide us with the proper training and how to effectively navigate and utilize all the tools that Lightspeed has to offer. Having to do reports on a daily basis, Elliott has definitely eased my workload by training me on how to use every aspect that Lightspeed has to offer.

Digital Hub has provided very exceptional work for our company. Having two locations we require careful planning and the guys at Digital Hub did just that for us, they were always accessible and quick to provide suggestions to help us operate more efficiently. Due to their attentiveness and careful planning we were able to move to our new location and have our operating systems intact overnight as well which was extremely helpful.

One of the most vital services that Digital Hub has to offer is their ongoing support. Considering that we experience obstacles internally and externally, we require immediate resolution to these issues. Elliott and company have always made us feel like we are a priority and were quick to offer suggestions and assistance in getting our systems back up and running. There are times when we were not aware of an outage or problem but Elliott has taken the initiative to look into it and reach out to us to let us know of the issue along with a solution.

In conclusion, we are very pleased to have Digital Hub servicing us at our two locations. We appreciate all the help you have provided and look forward to growing our partnership with you guys!

Scout - The Art of Consignment

Excellent experience! I knew very little about the e-commerce world and Digital Hub helped with all the project planning, store set-up, theme set-up & customization, product & menu set-up as well as Shopify app set-up and of course ongoing support. Highly recommend.
Thanks Digital Hub!

The Heritage Bee Co.

We were referred to Elliott at Digital Hub by a clothing retailer. She told us he was THE guy for creative solutions for payment processing, and on-line transactions. Elliott knocked our socks off and exceeded our expectations. He was a expert listener - truly understanding our business needs. He offered many innovative and cost effective solutions during our start up phase such as:
• Store Setup (Taxes, Shipping, Payments, etc.)
• Theme Configuration
• Product and Menu Organization
• Comprehensive Training
• Shopify App Setup
Furthermore he is promptly available whenever we need guidance or someone to bounce ideas off. He is our tech guru, business consultant, and productivity expert. And a super nice guy, too. We cannot imagine the quick lift off (and first year business success) without him! Strongly recommend Digital Hub to anyone.

ML Pro Sports

Very easy to work with, knowledgeable staff, great help with project planning and consultation. Quick turnaround with changes and returning calls/emails.

Digital Hub did an excellent job helping us with a full store setup (including taxes, payments & shipping)

They researched a number of themes for us and helped with theme selection and configuration. The theme that was selected only required a few cosmetic modification (colour, spacing).

Digital Hub also assisted us with a Shopify app selection and setup and when the site was finished they provided comprehensive workflow training as well as ongoing support.

They were a pleasure to work with and I will definitely use them for Phase II of our site.

Toronto Latinos

Hi there, Elliot at Digital Hub was beyond fantastic. We didn't know where to start. He assisted us with project planning, consulting, store setup, training, the list goes on and on. I have a 9-5 so was unable to chat during business hours. He accommodated by scheduling evening calls. The entire 'starting an e-com business thing' was a little overwhelming, but Elliot was encouraging. After my site was completed, and we were live, we had a few questions and Elliot was quick to assist and respond. We weren't left hung out to dry. We've been live for almost one month and have had 755 visitors, and $1358 in sales, obviously excluding human to human transactions. Not bad for a side-preneur. Would we recommend Digital Hub? ABSOLUTELY

fidoodle

I had such a great experience working with Digital Hub. I had been looking for a way to separate my Canadian and American orders and I wasn't sure that what I needed was even possible. I had received a quote from a company to have the entire site redone, but it was far out of my budget right now.
Digital Hub was able to do exactly what I needed by creating a duplicate Shopify store for international customers using US currency. This migrated US customer data and all products to new Shopify store.
Digital Hub set up and tested IP redirect service to make sure customers get directed to the right store and now Canadian have their own Fidoodle shop!
Once the change had been made, Digital Hub discovered that there were some problems in the coding of my site so that the new site wasn't flowing as well as it should have. Even though I felt that this work was beyond our original agreement, Digital Hub was committed to fixing these errors too so that things could operate seamlessly.
So happy to have worked with them. I will definitely use their services again.

Curbside Cycle

I'm still not sure who recommended Digital Hub but I will forever thank that person. Elliot at Digital Hub has been as core to our business as our employees. In the past we typically built websites from the ground up, but with the Shopify platform that changed and we needed outside experts to help bring our unique brand position to the market. Digital Hub started with a broad consult on our needs so that we already prepared for the theme and apps required, including the Accumula app which links to our Lightspeed Onsite POS and is the lifeblood of our e-commerce. Elliot set this all up, and that was no small job. Elliot was there to help on the Lightspeed side with product imports as well as the various workflows between Lightspeed and Shopify. And, he continues to be there whenever we have continuing questions. I like Elliot because he's sharp, professional, knows when he doesn't have the answer and works hard for us. He's also a genuinely likeable guy, I'd recommend Digital Hub to anyone.

LoversLand

Digital Hub was an integral part to the growth of both our brick & mortar space and our online store. They were able to consult us on which software was best-suited for our needs (POS system, client profile database, website platform), and could easily walk us through how to use apps and software, and helped us compare the features of various apps we were interested in. They provided ongoing support with our integration of Lightspeed with Shopify, and made our transition to online very easy. They gave us the tools we needed to feel confident running the integration system all on our own. Not to mention that Digital Hub always provided timely and comprehensive responses to all of our questions. Their vast knowledge in technology and online systems is impressive and we couldn't have moved forward in these areas without them.

Play De Record - Torontos best Record and DJ store

We started working with Digital Hub in 2009. They’ve helped us with our in-store POS system, networking, and training—so when it came time to upgrade our online store to Shopify, we turned to them as well. They helped us plan the project and get the store set up and looking the way we wanted, but most importantly, they helped us integrate our inventory between our Lightspeed POS system and our new Shopify store. The guys at Digital Hub have always been there for us. They’re professionals who know their stuff, and they make a point of trying to understand how we work before proposing a solution.

Shopgirls

With our growing online store we were looking for a solution to help merge and sync our POS system Lightspeed with Shopify. Elliott from Digital Hub, introduced us to an app that would not only help us manage inventory but saved us time processing online orders. He first came in for a consultation to make sure we had all the proper steps in place before going forward. From there he walked us through the entire process with proper training and set up along the way.

Elliott and his team really went above and beyond to make sure our site was up and running as quickly and efficiently as possible, all while trouble shooting any errors along the way. He is also always quick to respond and honest when he is unsure of the answer. Till this day he is always available to answer any questions or concerns our team has.

Would highly recommend his services!

ANI+WREN

The team at Digital Hub is incredible. They are a full service firm and have helped us with everything to do with our e-commerce site. Elliott is very knowledgable when it comes to Shopify - and really passionate as well. We really didn't know where to start with building an online store and he was there every step of the way, recommending other partners, best practices, etc. to launch a successful site.

They helped us with everything from projected planning in the very early stages, to Lightspeed integration with Shopify (everyone told us we couldn't integrate our in store inventory system but of course Elliott made it happen!) The best part about them is the training they provide and the ongoing support. We call and email them regularly with questions and they are always so helpful and respond immediately. I would highly recommend Digital Hub - they have been amazing to work with.

Bikes on Wheels

Digital Hub was an integral part of our Lightspeed integration with Shopify. As experts in both environments, they provided project planning and consultation, which was invaluable to us as a small business.
Once implemented, they supplied training on the on-going maintenance and workflow of the system and have been available for ongoing support for any issues that have come up.
We would highly recommend working with the Digital Hub team.

The Cashmere Shop

We've been working with Digital Hub for many years, they are always quick at resolving issues that arise and competent at their work. They are knowledgeable about integrating existing POS systems with Shopify and are very helpful with training staff members.

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