Austin is a very kind person for what he's done for my company.
I'm new to updating the store myself and for the past couple of months I've been teaching myself certain parts of the back store editing to keep everything up to date.
There was one thing I was having a problem with and I couldn't find any information regarding it, so I made a post on the Shopify forums and crossed my fingers someone had a clue of what I was on about, and lo and behold Austin comes in to save the day.
I was expecting maybe a couple of sentences on what to do, but he took time out of his day to log in to our Shopify account, target the issue and then type up a step-by-step guide, with screenshots, to explain what to do and made sure I would know what to do in future.
It's rare to find someone who's willing to go out of their way for so many people and not expect anything in return.
I just wanted to give my thanks to Austin and to let you all know you don't need to look any further when it comes someone who is as professional and courteous as this guy.
I'm glad I have someone like this lending a helping hand to our company and he will always be valued.
Thank you again Austin!
All the best