About Tracy Sailors

Thanks for checking out my expert page! I was one of the first Shopify Experts and have worked exclusively on Shopify over the past 5 years. Since I am a designer and developer, I can design your Shopify store as well as integrate any custom functionality it may need.

66 Testimonials

Tracy overhauled my existing Shopify site two years ago to streamline functionality. Since then she's our go-to person for updates to code as well as the aesthetics and graphics. She's tops in understanding the Shopify platform. Super organized, great communication, fast turnaround on requests. Highly recommend!

Naolito 3 months ago

From the first moment, Tracy attention was perfect and specially fast. She's probably the best expert I've found so far and I look forward to use her services in my next customizations of my website.

Finally I've found someone that is affordable, fast and efficient when it comes to tweaks to my website. My website GiftsandStockingStuffers.com was built using a Shopify template and the code needed to be updated to show variant images. Tracy was awesome and had my site updated in less than 24 hours. So when I need work done in the future on my site, Tracy will be my go to person. Very Pleased!

We had an excellent experience working with Tracy. Our project began rather simply and quickly evolved to being more complex. Tracy was able to advise us and execute on everything that we needed to build a truly professional website. We are a luxury lifestyle apparel company and our needs are complex. Tracy was a pleasure to work with, her positive attitude refreshing. Her staff is equally talented. I highly recommend Tracy Sailors for any project.

Naolito 3 months ago

From the first moment, Tracy attention was perfect and specially fast. She's probably the best expert I've found so far and I look forward to use her services in my next customizations of my website.

I hired Tracy to build our Shopify store. She created. I reviewed. In the process, she gave me the perspective to begin to really think about what tools and capabilities we had to have if our store was to succeed. As we changed up things, I wanted to be more involved in the process. She was completely flexible as I learned and tinkered with different aspects of the theme. In short order she streamlined and completed for us the perfect store for our approach and our needs. I highly recommend Tracy. It was a delightful process to work with her and her husband Tom.

LashAffair 5 months ago

Tracy is very creative. I would work with her again.

Classic Jewelry 5 months ago

Was extremely pleased working with both Tracy and Tom Sailors. After being on line for several years I received 30 days notice that my host was about to shut down. Under extreme time pressure they managed to capture all of my photos, product data, etc. and transfer it to Shopify. I was very impressed with their ability to manage and understand many unique factors which apply to my industry. When unexpected issues came up they managed to find solutions. I highly recommend!!!

I’m incredibly lucky that I found Tracy and Tom to work on my website. Tracy is a very talented designer and takes the time to collaborate with you and bring your ideas to life. She creates beautiful designs and always delivers on schedule. They are very professional and experts at what they do. They will always lookout for your best interest and they’re honest and have the highest integrity. My website looks amazing and with Tom and Tracy I never have any issues with the website working. Please take a look at my website and see what incredible work they have done.

Polkadots & Moonbeams 5 months ago

Tracy built a beautiful and functional website, based exactly on the requests I made. She had a great sense of the look I was wanting for Polkadots & Moonbeams and pulled it together beautifully. I'm 100% satisfied with her work and would not hesitate to call on her again!

ModernTribe 7 months ago

Tracy created a beautiful and functional website for ModernTribe.com. We decided to move our 6 year old website to Shopify, which is a difficult endeavor, but Tracy made it as easy as possible. She is very quick to respond and always willing to make things right when we find the occasional bug or a missing functionality. She has a great aesthetic sense and is a true Shopify expert!

I am so glad we discovered the Sailors to assist us in building an online store! From the beginning they understood our vision and helped make it come true with outstanding results! Creative, talented, knowledgeable and patient; they are the gold standard.

The Net Return 8 months ago

Over the years, we have worked with countless "web professionals" who, in the majority of cases, were not very professional. For those entrepreneurs looking for a true professional, look no further than Tracy. Tracy's in-depth knowledge and expertise on the Shopify platform is second to none. We have finally found a partner who we can trust and rely, as we continue to grow our online business. Thank You Tracy! - Paul Crawley, The Net Return, LLC.

If you want a beautiful website, professionally done and supported, I highly recommed Tracy!

Lizabettas 10 months ago

I have had a wonderful experience working with Tracy Sailors to get my shop lizabettas.com up and running. I can now focus more on making new items and being confident my website will display them well. She was so good at taking the picture in my head and making it come to life. She was also great at answering any of my questions no matter how small with so much patience :) I am so grateful for her talents and thrilled at the result!!!

Satara Home 11 months ago

We are very pleased with the look and function of our new ecommerce site, SataraHome.com. After many years of operating two ecommerce sites, Satara Home and Satara Baby, we asked Tracy to create one site where we could offer both home and baby products with a unified brand message.

Tracy was a pleasure to work with. She gathered information to get to know us and to understand our goals. She did a great job of bringing the concept together in a single store where our customers can shop all of our organic home and baby products, read our blog and join our community. Using our existing images and content Tracy customized our Shopify template, created branding elements and a color palette that captured the essence of our healthy living brand. We highly recommend Tracy.

Chic Streets 11 months ago

Working with Tracy Sailors has been a wonderful experience. After searching long and hard for the right expert, we were referred to Tracy and she is exactly what I was looking for. Creative, efficient, and always ready to help, Tracy helped me rebuild and beautify my site. We couldn't be more satisfied!

Julie
www.chicstreets.com

Heirloom Kitchen 11 months ago

We loved working with Tom and Tracy. They both were responsive and very talented. Our business requires some complicated ordering logistics. Tom and Tracy quickly figured out what we needed and were able to implement the ordering choices in a way that made sense on both the front and back end of the Shopify system.

Moreover, when we ran into problems, they dropped everything and made sure we were back up and running quickly. As a result of their hard work, our website has turned out amazing!

Evolver Learning Lab 11 months ago

I am a Managing Director of Evolver Learning Lab, and we retained Tom and Tracy Sailors to build out our e-commerce platform, where we host online learning courses and webinars. They are a terrific team, combining the integration of design, user interface, and superb knowledge of the Shopify platform. Although the platform is very user-friendly, we found that Tom and Tracey's experience, enabled us to secure far greater customization tailored to our specific requirements, and the results have been exceptional...

Lou Sagar
Managing Director
Evolver Learning Lab

JKM and Company 11 months ago

FABULOUS...that is how I would sum up my experience working with Tracy and Tom. They are not only good listeners when it comes to my ideas, but also great at offering suggestions and ideas.
I sell ladies rolling laptop carryall bags and luggage, and several of my customers have said how easy my website is to maneuver.
And most important, Tracy and Tom offer great customer service. Not only during the building of my website, but after as well. Thus, I am confident they will be there in the future to address any of my questions or future concerns.

JKM Wholesale 11 months ago

It has been more than "refreshing" to work with a team that responds to all my questions in a timely manner. Tom and Tracy have been very professional and worked diligently to get my store up and running. I appreciate all their feed back and suggestions when it comes to creating a fabulous website. I also appreciate that they listened well to the ideas I had for my online store.
However, the one thing that really sticks in my mind is ongoing customer service and support. Although my website is finished now, Tracy and Tom are still available to answer questions or make any additional changes as needed. I look forward to growing my online business in the future. But what I really look forward to is knowing that Tracy and Tom will be there through the journey.

Shoppe 561 about 1 year ago

Words cannot begin to express how pleased I am with my website. Tracy was able to take my vision and translate it into something that was beyond my wildest imagination. Tracy's creativity and openness to try new things and explore alternative options has led to what I believe is one of the most amazing websites. Creating a way for artisans and instructors to apply for opportunities at the shoppe was mission critical to my brick and mortar launch of Shoppe 561. Tracy came up with a great solution to gather the application information as well as an intuitive design. Everyone who goes to my site tells me how impressed they are and I believe that has added to the credibility of what I am set out to accomplish. Tracy had to create class sign ups that would ensure customers in all stages of life would be able to easily find the classes and sign up and pay. Again, she has exceeded expectations. I have yet to give her a challenge that she could not overcome and knock out of the park. If you are looking for a designer who can see the big picture you are wanting to convey, is willing to think outside the box and works to find a solution to every challenge, look no further than Tracy.

pennymeade about 1 year ago

The launch of my web-business was quickly approaching and I needed a well-designed site under a very tight time frame. Tracy exceeded my expectations! Not only was she able to capture my vision for design, she also made the sight extremely user friendly for me. More importantly, she has been fantastic post-lauch! I am able to go back to them with further questions and additions to my site that Tracy and her team always address in a timely manner!

ucanhaveit2.com about 1 year ago

I stumbled upon few websites that Tracy designed and loved it.
Not knowing what to expect, she magically translated my inarticulate words into beautiful display of art.
A total amateur in the world of E commerce, but Tom and Tracy made it easy - always patient, detailed and knowledgeable in answering questions.
They literally hand held me through this experience and I am so grateful for their help.
My customers are my priority, and they certainly made me feel the same way.
This power duo absolutely rocks!

Purses by Deesign over 1 year ago

I had been wanting to launch a website with a focus of selling upscale handbags and jewelry for a while. The one thing I knew I needed was a web designer that could capture my vision and at the same time have the patience to guide me on my journey.

The best decision I could have made was contacting Tracy Sailors. She was, and continues to be a joy to work with. I knew she had my back every ste

shrimptoncouture.com over 1 year ago

My project was very complicated and large & it involved a huge data import. Tracy and her team handled all the challenges & obstacles with ease. The end result is beyond my expectations. We have more phases to implement & I would not even think to go anywhere else! From a design, creative and Technical standpoint Tracy cant be beat! We highly recommend and are very happy that we chose Tracy!

Second Story Press over 1 year ago

Tracy and Tom Sailors are the best! Highly creative, reliable, and professional, they designed a fantastic site for me and were a pleasure to work with. I especially valued Tom’s much-needed advice on all aspects of setting up the store and his tutorials on how to operate it on my own. Best of all, they finished the site on time—and under budget! I strongly recommend them to others!

mariposa baking co. over 1 year ago

The Sailors helped us set up 2 websites for our mail order and local pick-up stores. We have worked with them for almost six months now and we couldn't be happier! They are extremely responsive, flexible and professional.

We needed custom features for our sites and we had a strict deadline and they were definitely up for the challenge!

Cukierski over 1 year ago

Words can not fully express how I feel about the Sailors. Here I was a complete stranger who contacted them in a panic as our website (through a diff. co.) had been hacked. They calmed my frayed nerves and got to work immediately. They developed for us an awesome website! We have since worked with them on several new projects and can honestly say that they feel like part of our family now. :)

GOBIE H2O over 1 year ago

We were in a huge jam needing a site that looked great and worked great in a very short amount of time for our appearance on ABC's Shark Tank. Tracy delivered beyond our expectations. She was very responsive, quick, professional and an absolute pleasure to work with!

I highly recommend working with Tracy to everyone!

farmandranchtoys.com over 1 year ago

I was very pleased with the work that Tracy did for us. I had never been involved in the design of a website and so we needed someone who could provide a "turn key" solution. We needed the site to appeal to both children and adults and she provided a very balanced design that works for both. We have received nothing put positive feedback....
Highly recommend their work and final product...

Antique Brick Warehouse over 1 year ago

Working with Tracy was a wonderful experience. Her expertise in developing a fantastic site for our business was incredible and matched by the ease and professionalism of her personality.

I couldn't have asked for anything more.

coachingrumors.com over 1 year ago

I’ve seen Tracy’s work before and was aware of the high quality of work. Working with her and Tom directly, the process is equally top notch. I was kept updated on progress with constant communication and the work was done in a timely manner for a fair price. Very professional from beginning to end. Highly recommend.

wearelevate over 1 year ago

I'm not really sure where to begin. Tracy Sailors and her entire staff of design / tech professionals have simply hit it out of the park in there interpretation of our vision for Elevate. Her process was very structured for purposes of executing the plan while her costs represent true value in every task she performed, but most important to us, was her ability to remain completely "design flexible" when interpreting changes or tweaks in the final design days prior to launch.
There is no doubt that Tracy Sailors will be an ongoing design & operations partner of www.wearelevate.com for years to come!
Well Done!
The Entire Team at Elevate says; "Thank You!"

Soggy Doggy Doormat almost 2 years ago

Tracy and Tom did an amazing job of transfering our existing site from a WordPress platform with Cart 66 to Shopify. They were efficient, professional and so patient with my endless questions. The work happened quickly and on -schedule. They recommended and integrated a number of apps for us and generally made the whole process smooth and easy.

Sheer Soy Candles almost 2 years ago

Working with Tracy was fantastic. She's an outstanding designer and was amazingly easy to work with. I can't recommend her enough. Her talent and knowledge as a Shopify designer and developer are second-to-none.

Sarabecca Natural Perfume almost 2 years ago

Our experience with Tracy has been wonderful. She is very pleasant, creative, cost-effective, and able to listen and turn my ideas into reality. Many graphics professionals try to impose their vision onto the client. Tracy was able to really listen and immediately got what it was we were trying to accomplish. She really delivered for us, and we couldn’t be happier. We plan on using her from n

Studio Of 5 almost 2 years ago

Working with Tracy was a great experience! She made it very easy to express our thoughts and desires when it came to our store and then magically turned those into an amazing reality. I would highly recommend Tracy and would not hesitate to use her again!

Meagan Reelitz almost 2 years ago

Tracy is amazing!! Her communication is so clear and detailed, I knew from the very beginning I made a good choice in hiring her. She customized my website, using content that was already there. It was only a few week turnaround. I sent her some sites I liked, she did three mock-ups, I told her what I liked about each & it was done. So straightforward & honest with her time. I LOVE my new site!

Tiger People Clothiers about 2 years ago

Tracy and Tom Sailers were AMAZING to work with. They were on time and designed everything as I imagined! The customer service, after the site was completed, continued on so I never felt nervous that something was going to go wrong! I definitely recommend Tracy and Tom for all your website needs!

The Sill about 2 years ago

Working with Tracy has been a pleasure. I absolutely recommend her as a Shopify expert. The Sill website runs smoothly and was built on time and in budget. Tracy and Tom are both professional and friendly. Tracy is knowledgable, organized and always responsive.

Three Hip Chicks about 2 years ago

The Three Hip Chicks are excited about our website, custom designed by Tracy. The overall look & feel of the site is exactly as we imagined it to be, elegant with an edge. Tracy created custom pages, options and colors for us. Her attention to design and flow was exceptional. Thank you Tracy!

decoratingyourlife about 2 years ago

LOVED working with Tracy and Tom! It is refreshing to work with a team where it really feels like they're partnering WITH you. They're incredibly timely (so important), love how clear they are in explaining things, and all around, just know what they're doing! I'd absolutely recommend them, and will undoubtedly turn to them in the future! :)

three bird nest about 2 years ago

Tracy is amazing. She delivered exactly what I needed in a timely manner. Having worked with numerous web designers over the years she is the first one to finish the project on time, send me updates, & quickly fix any issues if they came up along the way.

She executed exactly what I needed & made what I have come to learn as a painful process very enjoyable! I highly recommend her services.

Doc Milo about 2 years ago

Tracy and Tom are absolutely fabulous to work with! I couldn't ask for a better support team. They were super responsive, delivered what they said they would on budget and are just all around happy & friendly folks. I will continue to use them over and over and I suggest you do the same! Don't waste your time with crowdsourcing elsewhere for Shopify - trust me!

Cinnamon Girl about 2 years ago

From start to finish working with Tom and Tracy was a super positive experience for us. Their combination of creativity and accountability was exactly what we wanted and needed in the process of creating our website. We love the look of our site as well as its functionality. We will definitely work with the Sailors again! Thanks Tom and Tracy.

Vic & Albie over 2 years ago

Tracy and Tom were exceedingly professional, attentative and punctual in their deliverables. We love our new website and believe it will add value to customer experience. We highly recommend the Sailors for any graphic design and Shopify development needs.

evolver over 2 years ago

I have contracted with Tracy Sailors for two web-based projects using Shopify. One project has been a Museum site with membership and e-commerce. The second, a social platform with content and e-commerce. Their service and responsiveness has been outstanding. They are particularly strong at taking design input, and interpreting the requirements with excellent attention to detail.

French Velvet over 2 years ago

Tom & Tracy are hardworking and conscientious and even though we live on opposite sides of the world,this comes across. Tracy has a natural flair for design. She listens to the brief and understands the customer base the website needs to appeal to. As soon as we agreed a price (good price),things moved very swiftly. You feel as if you matter! They both responded to emails promptly. Will use again!

Soulstice Spa over 2 years ago

Tracy is everything you want in a designer - creative, professional, responsive, effective - and I can't recommend her highly enough!

I hired Tracy to re-create and design a new site for my vegan bodycare & cosmetics company, Soulstice. Midway through the design, we decided to open our first spa location. Tracy nimbly worked the spa concept into the design & lay-out in a very short amount of time.

She communicates very clearly & concisely; she's thorough, detailed and created a design that is both artful & functional. Tracy really captured the feel of the brand & company and translated it into a very user-friendly & fun shopping experience for our customers. Highly recommend!

Cassandra Lynne over 2 years ago

Tracy and Tom could not be more helpful! After having had a bad experience with another Shopify Expert I hired Tracy and Tom tom complete the modifications I wanted. I received prompt emails and video of what would be done and how it would look before the work was completed. I was so happy I hired them again for more work! So, you know I will return to them again if I come up with more for them to do. Thank you so very much!

Center For Pattern Design over 2 years ago

After struggling with Big Commerce for years we switched to Shopify. We needed a new fresh look and better useability. Tracy and Tom listened, asked questions, offered valuable options and delivered a fabulous site for us. We could not be happier. If you need developers to help with your site, this is the team. They go beyond what you need and deliver the best. I highly recommend their work.

AirPrayers® over 2 years ago

Working with Tracy was amazing! She has a natural eye for design that really showcases the unique brand feeling that is so important to me. She and her husband Tom have been very reliable and responsive throughout the whole process. I am very impressed at their high level of expertise and attention to detail. From design to a customized tutorial, the whole experience was beyond expectations!

Tuckernuck over 2 years ago

Tracy is the greatest! She is very easy to work with: communicates well, thinks new projects through and has proved to pick up new applications quickly. We have been more than pleased with her as she has covered multiple projects for us over the past year.

Lauren Rolfe Jewelry over 2 years ago

Tom and Tracy Sailors were recommended to me through a friend, and I would strongly recommend them as well. Throughout the project they were very responsive, they quickly understood my desired aesthetic, they recorded helpful videos to teach me how to run my store, and made timely site updates. They also offered advice on topics I didn't know much about, such as payment gateways. Great partners.

Legends over 2 years ago

Tracy and her team create what I consider some of the best designed websites in the world. Add their experience with the Shopify platform and their "can do" style and you will find them to be the perfect partners. I really appreciated how they would take my ideas and make them better and provide original ideas that took my site to the next level. It was an honor to have them design and build my site. I am extremely pleased with the results.

Fifth Bond over 2 years ago

Tom and Tracy are quite the pair! I had the honor of working with them and they absolutely fantastic. Tracy made my idea for a website come to life and I am truly thankful to her for that. They are both professional, responsive, highly organized, and experts in Shopify. I have nothing but positive things to say about Tom and Tracy. I look forward to continue working with them in future!

Modern Design Furniture almost 3 years ago

Excellent results from Tracy and Tom. Quick turnaround and done in a professional manner would highly recommend and will continue to use them for my future projects.

Also very good communication from start to finish and didn't hurt the bank also for the results they provided.

Thanks again guys.

Best

Survival Food Co almost 3 years ago

Tracy and Tom are EXCELLENT at what they do. They are very easy to work with and are very competative in price. They respond to emails and phone calls IMMEDIATELY, and any changes that need to be done to your site are done in very quickly. They can design almost anything you want and we have been very happy with everything they have done for us. We have enjoyed working with them, and we will continue to use them in the future.

oneontheway almost 3 years ago

I purchased the Shopaholla Indie Cloth template in November 2011 and found Tracy through the contacts in the Shopify site. I live in Australia and had no hesitations approaching Tracy in the US to see if she could help me with both the design and development of my new online store - and meet my timeframe of a 1st Jan 2012 launch. Tracy's response time for answering all my initial questions was extremely proficient and every detail was thoroughly explained. Even though we have only corresponded by email, Tracy has been able to capture all the design concepts and ideas I wanted plus more, and the end result has by far exceeded my expectations. My association with Tracy, and her partner Tom, on this project has been a wonderful experience and I plan to continue working with them on other projects. 4 weeks ago I had an idea about what sort of website I would like and today we launched and my business has been brought to life. I can thoroughly recommend Tracy if you're looking to take your business to the next level and beyond. Kelly Tredwell, One On The Way (online maternity boutique).

Snow-Forecast.com Shop about 3 years ago

Tom and Tracy did a fantastic job for us. The communication was prompt and clear and the on-going development discussion resulted in the changes to our theme that were exactly what we wanted. I recommend them very highly and will certainly use them again.

Noggin Be There about 3 years ago

One word: Unbelievable. I've been working with website graphic designers for 10 years and I've never had a better experience. Tom (& Tracy!) grasped my concept and produced a site to reflect that with very little direction and the output knocked me off my seat. They were also efficient, savvy, and incredibly enjoyable to work with. Mad kudos.

Elizabeth Charles Home about 3 years ago

Tracy and Tom Sailor were amazing! They set-up my website and walked me through all the processes. They we always avaiable and couldn't be nicer. I would recommnend them to anyone starting a business on line. I did not know a thing and they had me up and running and educated in a couple of days. Very reasonable price structure. I give them a 10 out of 10

Shop Primrose Hill about 3 years ago

I can't recommend these guys highly enough.They brought an amazing scope of knowledge to my project-from a great design eye, a mastery of the shopify platform & a great understanding of the *marketplace.Working with them remotely has been a dream.Tracy provides excellent 'remote-learning' tutorials that are a total ball.They manage my time expertly, & Ive felt my project was 'on track' from Day 1!

Megan Miller Collection about 3 years ago

Tracy Sailors built our shopify store meganmillercollection.com. She did an excellent job and we are very pleased with the finished product. Tracy has an acute eye for detail and an outstanding sense of design. I would certainly recommend her to anyone looking for assistance with any issue pertaining shopify. Thanks Tracy!

Shop Primrose Hill about 3 years ago

Tracy is a dream to work with! She is always prompt in both her communication and her work, is **incredibly** knowledgable, and is (seemingly) unflappable as well! I can't recommend her highly enough, from start to finish. She has a great graphics eye, knows the Shopify platform inside and out, and has access to additional "back end" site support if I need it (which I often do!). It is such a gift to have someone that I trust so completely to do what is best for me and for my site. Highly professional, but with a great sense of humor, and a calm confidence that is contagious when you work with her! Can you beat that???

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